TRAINING PRACTICAL BALANCED SCORECARD
TRAINING PENGENALAN PRACTICAL BALANCED SCORECARD
TRAINING PENGGUNAAN BALANCED SCORECARD
DESCRIPTION
This course will be taught in an interactive manner, using lectures,
lessons learned, practical examples, case studies, software
demonstrations, a performance scorecard toolkit, and shared
participant experiences. The goals of this three-day course are to:
learn how to build, implement and manage with a balanced scorecard
performance management system, and help participants develop necessary
team skills and knowledge to implement a scorecard system in their
organizations.
Participants will begin building a high-level scorecard using a
nine-step methodology. The methodology uses standard terminology and
concepts based on the original balanced scorecard framework from
Harvard University and other sources. Included with the methodology is
a performance scorecard toolkit to help users build their scorecard,
one step at a time. The toolkit contains worksheets for each step in
the methodology. Performance measurement software will be demonstrated
to show how computer software can be used to assist in setting up the
scorecard, and in collecting and reporting performance information.
YOU WILL LEARN
* Basic concepts of the balanced scorecard and how it can be used to
improve organization performance.
* How the balanced scorecard applies to different types of
organizations.
* How to build and implement a balanced scorecard using our
award-winning nine-step methodology.
* How to develop more meaningful performance measures.
* The correct sequence of steps that are necessary to build a
strategy-focused organization.
* How a scorecard system can drive a performance-based budget and
employee accountability.
OBJECTIVE
This course shows a step-by-step methodology to build and implement a
balanced scorecard strategic management system, either public or
private sector. It includes a hands-on workshop to allow you to get
practice in developing the balanced scorecard for a typical
organization. You will have an opportunity to address some specific
issues in your own organization.
COURSE CONTENT
1. Introduction
(Learning Objectives: Explain the concept and origin of the balanced
scorecard; outline course modules; introduce the case studies;
introduce participants; and discuss reference material)
* Introductions, expectations, and participant knowledge
* Workshop objectives
* Balanced scorecard concept and origin
* Agenda, schedule, and logistics
* References
* Introduction to the examples, case study, small-group exercises,
performance measurement software, and the performance scorecard
toolkit
2. Overview of the Balanced Scorecard (BSC)
(Learning Objectives: Explain the evolution of measurement and
strategic management systems; define terms; list reasons for adopting
a balanced scorecard system; identify the six steps needed to build a
scorecard system and the three steps needed to implement these
systems; identify challenges that need to be overcome; discuss
indicators of successful systems; discuss time periods for a scorecard
project; contrast the differences and similarities in scorecard
systems for different organizations; discuss a typical BSC cycle)
* Introduction to performance management and measurement
* Definitions
* Balanced scorecard history
* Reasons for undertaking a balanced scorecard project
* Similarities and differences among BSC and other performance
systems
* Advantages of using BSC performance systems
* Contrast private sector and public agency use of scorecards
* Key questions the BSC seeks to answer
* Sample BSC performance measures
* The Nine-Step Methodology for building and implementing a balanced
scorecard project
* Meeting the challenges of scorecard systems
* Indicators of successful projects
3. Building the Balanced Scorecard
(Learning Objectives: Identify the six building steps — Using an
organization assessment to set vision, mission and strategy, Defining
strategic themes, choosing perspectives and developing objectives,
Developing a Strategy Map, Defining performance measures, Developing
Initiatives.
Case studies and examples will be selected from among several
commercial, public sector and not-for-profit organizations that use
the balanced scorecard for strategic management.
* Using an organizational assessment to set vision, mission, and
strategy
* Identify customer groups and develop the Customer Value
Proposition
4. Building the Balanced Scorecard (Continued)
* Develop Strategic Themes and Strategic Results
* Develop Strategic Objectives and strategic success drivers
* Strategy mapping – develop cause-effect relationships among the
objectives
* Derive Strategic Performance Measures, Targets, and Thresholds
5. Implementing the Balanced Scorecard
(Learning Objectives: Identify and understand the three implementation
steps – Using computers to communicate performance information,
Cascading the scorecard throughout the organization, and Using
scorecard information to improve performance)
Examples will be selected from among several commercial, public sector
and not-for-profit organizations that use the balanced scorecard for
strategic management.
* Implementation issues
* Aligning strategy and work throughout the organization
* Collect, verify and validate performance data
* Transforming data into information
* Software options for managing performance information
* Developing an internal and external communication plan
* Cascading the scorecard throughout the organization
* Employee motivation
* Linking strategy to resource decisions
* Linking performance to rewards
* Scorecard roll out, training, and change management
* Using performance information to improve organization performance
6. Next Steps
(Learning Objectives: Understand the challenges of integrating
balanced scorecard systems with other enterprise-wide systems;
overcoming challenges to implementation)
Exercise: examine strategic change readiness in your organization.
* Integrating the scorecard with other enterprise management systems
* Integrating the scorecard with other enterprise information
systems
* Best practices
7. Getting Your Scorecard On Track
(Learning Objectives: applying the BSC to your organization’s needs;
discuss company-specific issues)
Exercise: Develop a scorecard action plan for your organization.
* Overcoming obstacles and challenges within your organization
* Integrating the scorecard with other enterprise management and
information systems
* The role of consultants
* Time and schedule estimates
* Develop an Action Plan based on your organization’s readiness
TRAINING METHOD
Presentation, Discussion, Case Study, Simulation/Practice, Evaluation
JADWAL TRAINING TAHUN 2023
17 – 18 Januari 2023
14 – 15 Februari 2023
20 – 21 Maret 2023
4 – 5 April 2023
16 – 17 Mei 2023
20 – 21 Juni 2023
17 – 18 Juli 2023
15 – 16 Agustus 2023
25 – 26 September 2023
17 – 18 Oktober 2023
21 – 22 November 2023
27 – 28 Desember 2023
Metode Training
- Tatap Muka/offline
- Online via zoom
Kota Penyelenggaraan jika offline :
- Bandung
- Jogjakarta
- Surabaya
- Jakarta
fasilitas yang didapatkan
- Training Kit Eksklusif
- Tas
- Name Tag
- Modul
- Flash disk
- Ballpoint
- Block Note
- Souvenir
- Harga yang Reliable
- Trainer Kompeten di bidangnya
- Pelayanan Maksimal untuk peserta
- Penjemputan dari dan ke bandara
Investasi :
Public training : Rp. 4.500.000 (minimum 3 pax)
In House Training : on Call
