TRAINING PRACTICAL BALANCED SCORECARD

Table of Contents

TRAINING PENGENALAN PRACTICAL BALANCED SCORECARD

TRAINING PENGGUNAAN BALANCED SCORECARD

DESCRIPTION

This course will be taught in an interactive manner, using lectures,
lessons learned, practical examples, case studies, software
demonstrations, a performance scorecard toolkit, and shared
participant experiences. The goals of this three-day course are to:
learn how to build, implement and manage with a balanced scorecard
performance management system, and help participants develop necessary
team skills and knowledge to implement a scorecard system in their
organizations.

Participants will begin building a high-level scorecard using a
nine-step methodology. The methodology uses standard terminology and
concepts based on the original balanced scorecard framework from
Harvard University and other sources. Included with the methodology is
a performance scorecard toolkit to help users build their scorecard,
one step at a time. The toolkit contains worksheets for each step in
the methodology. Performance measurement software will be demonstrated
to show how computer software can be used to assist in setting up the
scorecard, and in collecting and reporting performance information.

YOU WILL LEARN
* Basic concepts of the balanced scorecard and how it can be used to
improve organization performance.
* How the balanced scorecard applies to different types of
organizations.
* How to build and implement a balanced scorecard using our
award-winning nine-step methodology.
* How to develop more meaningful performance measures.
* The correct sequence of steps that are necessary to build a
strategy-focused organization.
* How a scorecard system can drive a performance-based budget and
employee accountability.

OBJECTIVE

This course shows a step-by-step methodology to build and implement a
balanced scorecard strategic management system, either public or
private sector. It includes a hands-on workshop to allow you to get
practice in developing the balanced scorecard for a typical
organization. You will have an opportunity to address some specific
issues in your own organization.

COURSE CONTENT

1. Introduction

(Learning Objectives: Explain the concept and origin of the balanced
scorecard; outline course modules; introduce the case studies;
introduce participants; and discuss reference material)
* Introductions, expectations, and participant knowledge
* Workshop objectives
* Balanced scorecard concept and origin
* Agenda, schedule, and logistics
* References
* Introduction to the examples, case study, small-group exercises,
performance measurement software, and the performance scorecard
toolkit

2. Overview of the Balanced Scorecard (BSC)

(Learning Objectives: Explain the evolution of measurement and
strategic management systems; define terms; list reasons for adopting
a balanced scorecard system; identify the six steps needed to build a
scorecard system and the three steps needed to implement these
systems; identify challenges that need to be overcome; discuss
indicators of successful systems; discuss time periods for a scorecard
project; contrast the differences and similarities in scorecard
systems for different organizations; discuss a typical BSC cycle)
* Introduction to performance management and measurement
* Definitions
* Balanced scorecard history
* Reasons for undertaking a balanced scorecard project
* Similarities and differences among BSC and other performance
systems
* Advantages of using BSC performance systems
* Contrast private sector and public agency use of scorecards
* Key questions the BSC seeks to answer
* Sample BSC performance measures
* The Nine-Step Methodology for building and implementing a balanced
scorecard project
* Meeting the challenges of scorecard systems
* Indicators of successful projects

3. Building the Balanced Scorecard

(Learning Objectives: Identify the six building steps — Using an
organization assessment to set vision, mission and strategy, Defining
strategic themes, choosing perspectives and developing objectives,
Developing a Strategy Map, Defining performance measures, Developing
Initiatives.

Case studies and examples will be selected from among several
commercial, public sector and not-for-profit organizations that use
the balanced scorecard for strategic management.
* Using an organizational assessment to set vision, mission, and
strategy
* Identify customer groups and develop the Customer Value
Proposition

4. Building the Balanced Scorecard (Continued)
* Develop Strategic Themes and Strategic Results
* Develop Strategic Objectives and strategic success drivers
* Strategy mapping – develop cause-effect relationships among the
objectives
* Derive Strategic Performance Measures, Targets, and Thresholds

5. Implementing the Balanced Scorecard

(Learning Objectives: Identify and understand the three implementation
steps – Using computers to communicate performance information,
Cascading the scorecard throughout the organization, and Using
scorecard information to improve performance)

Examples will be selected from among several commercial, public sector
and not-for-profit organizations that use the balanced scorecard for
strategic management.
* Implementation issues
* Aligning strategy and work throughout the organization
* Collect, verify and validate performance data
* Transforming data into information
* Software options for managing performance information
* Developing an internal and external communication plan
* Cascading the scorecard throughout the organization
* Employee motivation
* Linking strategy to resource decisions
* Linking performance to rewards
* Scorecard roll out, training, and change management
* Using performance information to improve organization performance

6. Next Steps

(Learning Objectives: Understand the challenges of integrating
balanced scorecard systems with other enterprise-wide systems;
overcoming challenges to implementation)

Exercise: examine strategic change readiness in your organization.
* Integrating the scorecard with other enterprise management systems
* Integrating the scorecard with other enterprise information
systems
* Best practices

7. Getting Your Scorecard On Track

(Learning Objectives: applying the BSC to your organization’s needs;
discuss company-specific issues)

Exercise: Develop a scorecard action plan for your organization.
* Overcoming obstacles and challenges within your organization
* Integrating the scorecard with other enterprise management and
information systems
* The role of consultants
* Time and schedule estimates
* Develop an Action Plan based on your organization’s readiness

TRAINING METHOD

Presentation, Discussion, Case Study, Simulation/Practice, Evaluation

JADWAL TRAINING TAHUN 2026

03 – 04 Januari 2026 | 16 – 17 Januari 2026

06 – 07 Februari 2026 | 20 – 21 Februari 2026

05 – 06 Maret 2026 | 19 – 20 Maret 2026

03 – 04 April 2026 | 23 – 24 April 2026

07 – 08 Mei 2026 | 21 – 22 Mei 2026

05 – 06 Juni 2026 | 25 – 26 Juni 2026

09 – 10 Juli 2026 | 23 – 24 Juli 2026

06 – 07 Agustus 2026 | 20 – 21 Agustus 2026

04 – 05 September 2026 | 18 – 19 September 2026

08 – 09 Oktober 2026 | 22 – 23 Oktober 2026

06 – 07 November 2026 | 26 – 27 November 2026

04 – 05 Desember 2026 | 18 – 19 Desember 2026

Metode Training

Tatap Muka/offline
Online via zoom

Kota Penyelenggaraan jika offline :

Bandung
Jogjakarta
Surabaya
Jakarta

fasilitas yang didapatkan

Training Kit Eksklusif
- Tas
- Name Tag
- Modul
- Flash disk
- Ballpoint
- Block Note
- Souvenir
Harga yang Reliable
Trainer Kompeten di bidangnya
Pelayanan Maksimal untuk peserta
Penjemputan dari dan ke bandara

Investasi :

Public training : Rp. 4.500.000 (minimum 3 pax)

In House Training : on Call

TRAINING PRACTICAL BALANCED SCORECARD