TRAINING CHANGE AND CONFLICT MANAGEMENT AND DEALING WITH DIFFICULT PEOPLE

TRAINING PEMAHAMAN MANAJEMEN PERMASALAHAN

TRAINING PEMECAHAN MASALAH

CONFLICT AND CHANGE MANAGEMENT TRAINING OBJECTIVE
* Understand  conflict and how to manage conflict, change & handling
difficult people
* Successfully resolving conflicts
* Be more assertive in dealing with others in most situations
* More understand on human feeling, thinking and behaviour

CONFLICT AND CHANGE MANAGEMENT TRAINING OUTLINE

1. Conflict
2. Managing Conflict
3. Knowing yourself before knowing others
4. Knowing characteristics  of  difficult people
5. Developing your emotional intelligence
6. Positive Mental Attitudes
7. Handling objections
8. Balance of power ( physical, mental and verbal )
9. Communication

* Empathy Communications
* Effective Communication
* How to manage a good message
* Effective Communication
* How to manage a good message
* Listening not hearing
* Becoming interactive listener
* Becoming message centred vs speaker centred

10.  Negotiation Skill

11.  Four Basic Climates that can exist during a dealing

12.  Negotiation Planning Power

13.  The Role of Supervisor : Today & Future

14.  Discussion & Conclusion

15.  Closing

WHO SHOULD ATTEND

All  Staff,   Supervisor,  or   Manager   who  want   to improve their
qualification, working ability and personal power.

INSTRUCTOR

Achmad Fadjar, SE, MM.Ak

Achmad  Fadjar,  SE,  MM.Ak,  sarjana  dan  master lulusan Universitas
Padjadjaran   adalah   praktisi  serta  konsultan  senior dalam bidang
Akunting,  Finance,  Marketing  dan  HR  Training & Development. Telah
lebih  dari  sepuluh tahun beliau sebagai praktisi dan pengajar, telah
banyak  membantu  para  klien  dalam membuka wawasan dan menyelesaikan
tugas-tugas pekerjaan dengan effective dan effisien. Pengalaman sekian
lama   telah  mengantar  beliau  dalam  penguasaan berbagai topik ilmu
antara lain Effective Presentation & Negotiation Skill,  Interpersonal
Skill  and  Communication  Skill  ,  Leadership & Team Development for
Management   Success   ,    SDM   Berbasis  Kompetensi  ,  Outsourcing
Management,  Tender  &  Contract  System , Financial & Budgeting serta
banyak lagi topik lainnya.

Beberapa  klien/  user  yang pernah mengunakan jasa beliau : PT. Timah
Tbk.  PT  Arun LNG, PT. Batu Bara Bukit Kendi, PT. Petrosea Tbk. , PT.
Chevron  Pacific  Ind.,  PT. Freeport Ind.  PT. Banpu ( Infocomindo ),
PT.  Medco  E&P,   PT.  Semen  Gresik    (  persero ) Tbk.  Petrochina
Int’l,   PT. Vico Indonesia,  Pertamina,  Cnooc Ses Ltd.,  PT. British
Petroleum, BP Migas,  PT. Pupuk Kaltim,  PT. Badak NGL,  PT. Inco Ind.
Tbk.   PT.  Nusa Halmahera,  PT. Kaltim Pacific Amoniak,  PT. Surveyor
Ind.   PT.  Samindo  Utama Kaltim,  PT. Lekomaras,  PT. Nusa Halmahera
Mineral,  PT. Pusri, PT. Kaltim Prima Coal ( KPC ),  PLN,  UTSG,  HESS
Indonesia  Pangkah  Ltd,  PT.  Aneka Tambang, PT. Adaro Indonesia, PT.
Puncak  Jaya  Power,  PT.   Sandvick  SMC,  PT. Rekayasa Industri, PT.
Kideco  Jaya  Agung,  PT.  RedPath Indonesia, PT. Kitadin Embalut, PT.
Indominco,  PT. Centra Indo Teknik, PT. Arutmin, PT RedPath Indonesia,
PT.  Bama Bumi Sentosa,  PT. Santos, PT. Indomuro Kencana Straits, PT.
Jasindo,  PT.  Krakatau  Wajatama,  PT. Citic Seram Energi, PT. Kaltim
Prima Industri, PT. Connoco Phillips Indonesia, Total E & P Indonesie,
PT  Energi Sengkang, PT. Hexindo,  PT. Turbaindo Coal Mining, PT Berau
Coal,  Poltek  Bengkalis,PT. Bank Mandiri, PT. Angkasa Pura 2, Embassy
of  the  Kingdom  of  Netherlands, PT.  Inspindo Mulia, Pertamina Hulu
Energi ONWJ Ltd., UNDP, dll.

JADWAL TRAINING TAHUN 2026

03 – 04 Januari 2026 | 16 – 17 Januari 2026

06 – 07 Februari 2026 | 20 – 21 Februari 2026

05 – 06 Maret 2026 | 19 – 20 Maret 2026

03 – 04 April 2026 | 23 – 24 April 2026

07 – 08 Mei 2026 | 21 – 22 Mei 2026

05 – 06 Juni 2026 | 25 – 26 Juni 2026

09 – 10 Juli 2026 | 23 – 24 Juli 2026

06 – 07 Agustus 2026 | 20 – 21 Agustus 2026

04 – 05 September 2026 | 18 – 19 September 2026

08 – 09 Oktober 2026 | 22 – 23 Oktober 2026

06 – 07 November 2026 | 26 – 27 November 2026

04 – 05 Desember 2026 | 18 – 19 Desember 2026

Metode Training

1. Tatap Muka/offline
2. Online via zoom

Kota Penyelenggaraan jika offline :

1. Bandung
2. Jogjakarta
3. Surabaya
4. Jakarta

fasilitas yang didapatkan

1. Training Kit Eksklusif
   • Tas
   • Name Tag
   • Modul
   • Flash disk
   • Ballpoint
   • Block Note
   • Souvenir
2. Harga yang Reliable
3. Trainer Kompeten di bidangnya
4. Pelayanan Maksimal untuk peserta
5. Penjemputan dari dan ke bandara

Investasi :

Public training : Rp. 4.500.000 (minimum 3 pax)

In House Training : on Call