TRAINING ISO 20000: 2011
TRAINING PENGENALAN ISO 20000: 2011 TRAINING PEMELIHARAAN IT SERVICE MANAGEMENT This qualification training covers the knowledge required to gain an understanding of the content and requirements of the international standard, ISO/IEC 20000: 2011 IT Service Management. It covers the certification requirements of ISO/IEC 20000: 2011 and how the guidance in ISO/IEC 20000: 2011 can…
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