TRAINING BUSINESS ENGLISH FOR SECRETARIES

TRAINING PEMAHAMAN BUSINESS ENGLISH

TRAINING PERANAN SEKRETARIS

Dealing regularly with clients and documentation, requires a knowledge
of  business  terminology.  This course is designed to provide English
language skills training within the context of a business environment,
and is particularly suitable for secretaries and PAs.

OUTLINE
1. The Role of the PA/Secretary

* Defining and developing the role of the PA/Secretary
* Describing the most important challenges & how to overcome them
* Planning for development

2. Effective Communication

* Â Â Â Â Interacting with others
* Â Â Â Â Defining and developing the role of the PA/Secretary
* Â Â Â Â Relevant   vocabulary   for  different  company  functions
(HR/Finance etc)
* Â Â Â Â Making plans and diary arrangements

3. Dealing with visitors

* Â Â Â Â Welcoming, Introductions and Greetings
* Â Â Â Â Making small talk
* Â Â Â Â Checking and clarifying arrangements

4. Organising a conference or event

* Â Â Â Â Planning the event
* Â Â Â Â Writing to participants and delegates
* Â Â Â Â Circulating information
* Â Â Â Â Collating requirements
*     Clarifying requirements – ordering equipment
*     Dealing with the Venue – precise and clear instructions
* Â Â Â Â Complaints and apologies

5. Communicating in writing

* Â Â Â Â Emails and short notes
* Â Â Â Â Formal and informal letters
* Â Â Â Â Report writing
* Â Â Â Â Diplomatic language
* Â Â Â Â Clarity and conciseness
* Â Â Â Â Summarising and concluding
* Â Â Â Â Taking minutes of a meeting
* Â Â Â Â Writing up the minutes

6. Telephoning

* Â Â Â Â Simplicity and clarity
* Â Â Â Â Pronunciation
* Â Â Â Â Making suggestions and proposals
* Â Â Â Â Taking notes and messages
* Â Â Â Â Using your voice effectively

7. Practical application

* Â Â Â Â Relevant role-plays and practice
* Â Â Â Â Individual and group feedback
* Â Â Â Â Sharing ideas and experiences with others
* Â Â Â Â Discussion  of  Cultural  factors  when dealing with other
nationalities

BENEFIT
* Improving  your  English  language  skills in contexts relevant to
your role
* Recognising the key functions of your role
* Receiving individual feedback on your language skills
* Perfecting  your  skills  in  English  to  be  more  effective and
efficient in your job
* Building  on  your  skills  in preparing meetings, business trips,
conferences and other events
* Increasing  your  confidence  when using English with visitors and
colleagues
* Fast tracking the development in your overall language ability

TRAINING METHOD

Presentation

Discussion

Case Study

Evaluation

JADWAL TRAINING TAHUN 2026

03 – 04 Januari 2026 | 16 – 17 Januari 2026

06 – 07 Februari 2026 | 20 – 21 Februari 2026

05 – 06 Maret 2026 | 19 – 20 Maret 2026

03 – 04 April 2026 | 23 – 24 April 2026

07 – 08 Mei 2026 | 21 – 22 Mei 2026

05 – 06 Juni 2026 | 25 – 26 Juni 2026

09 – 10 Juli 2026 | 23 – 24 Juli 2026

06 – 07 Agustus 2026 | 20 – 21 Agustus 2026

04 – 05 September 2026 | 18 – 19 September 2026

08 – 09 Oktober 2026 | 22 – 23 Oktober 2026

06 – 07 November 2026 | 26 – 27 November 2026

04 – 05 Desember 2026 | 18 – 19 Desember 2026

Metode Training

1. Tatap Muka/offline
2. Online via zoom

Kota Penyelenggaraan jika offline :

1. Bandung
2. Jogjakarta
3. Surabaya
4. Jakarta

fasilitas yang didapatkan

1. Training Kit Eksklusif
   • Tas
   • Name Tag
   • Modul
   • Flash disk
   • Ballpoint
   • Block Note
   • Souvenir
2. Harga yang Reliable
3. Trainer Kompeten di bidangnya
4. Pelayanan Maksimal untuk peserta
5. Penjemputan dari dan ke bandara

Investasi :

Public training : Rp. 4.500.000 (minimum 3 pax)

In House Training : on Call