TRAINING ITIL OPERATIONAL SUPPORT & ANALYSIS
TRAINING PENGENALAN ITIL TRAINING OPERASIONAL PERPUSTAKAAN Program Description: The ITIL® Intermediate Qualification: Operational Support and Analysis (OSA) certificate is a free-standing qualification but is also part of the ITIL Intermediate Capability stream and one of the modules that leads to the ITIL Expert Certificate in IT Service Management (ITSM). The purpose of this training …
Read more
